How to move at the shop?
After entering webshop, You will be on "Welcome" page, where we present chosen titles from all shop`s MebleNet.pl departments. If You want to pass to certain department, just press the suitable button.

Searcher
You can write any word, (at least two signs) or words, connected with position You are looking for. If You use choosing band in searcher box, You can precise, where system has to find written words, or look for them everywhere, no matter in which part of description they were.
After using the button "search", system will search descriptions of every single product from our offer in department, which You have chosen. Then it will screen titles, equivalent for Your criterions.

Client`s registration
You can register just after "entering" the shop, before the beginning of shopping (on webside press "my account"). Then You will receive Your own basket and personal account, on which we will keep information about Your shopping. It will be possible if You give Your name, surname, email address and password chosen by You. You can also present Yourself later, after choosing interested products and making a decision to buy them, but if the transmission stops, You will loose all information about chosen products.

How to buy?
If You find an interesting position, You can put it into the basket, so You could order it within the nearest order. You add product to a basket by pressing a button BUY! If You want to look at Your product exactly, press its title or its image and You will go on a side with more information concerning it. Shorten information about contents of Your basket- the number of products You`ve chosen, and about last things You`ve put into the basket is screened all the time overhead on each side. From each place in the shop You can enter Your basket, by pressing the link "basket" overhead the side and check its contents. Entering the shop it`s worth registering Yourself- if You don`t decide to buy anything this time and You register Yourself, You will have in our database Your account. Even with Your next visit, You`ll get access to the basket, in which You`ll find the products chosen by You previous time. If You aren`t registered, You will loose these information, by disconnecting.

How to finalize the shopping?
If You want to order chosen products, enter the basket, by using link "basket" overhead the side - You could see its contents then, eventually bring some changes into it. Then press "order" button. You`ll pass on sides, where we ask You to give: Your address, at which the parcel should be delivered, and the address of ordering person (thay can differ) and choice of delivery manner.

When You finish filling the personal data, press "next" button. You will see a side presenting contents of Your order. It`s the last moment, when You can introduce any changes in it. Next You will pass on side, on which You have to determinate the manner of payment - by choosing one of options.

I would like to pay for ordered products by a draft, I ask You to give me Your account number on which I have to pay money.
The information concerning account number is sent at the moment, when ordered commodity is ready to send. Parcel will be send as soon as the money is on our account.

I would like to receive an invoice on products which I have bought, is it possible?
We send invoices on every, sold product. While ordering and giving recipient`s data, You should mark "company" option and write Your tax identification number.

I would like to change data on invoice, which I have received and the data is wrong. What do I have to do to receive new, correct invoice?
In this situation we ask You to put up a correct note to the invoice. The example of this note we can send You at your email address of fax.

Are the prices given on webside actual and final?
Information on websides MebleNet.pl shop are fored everyday. So all prices shown at our webside are actual and final. We`re trying to propose on our webside the cheapest products we can, so that anyone couldn`t find any cheaper and more competitive offer.

What is the time of order realization?
Time of receiving parcel = realization`s time + delivery`s time
Receiving time depends on carrier chosen by You. It takes averagely from 5 till 35 workdays.
Attention! Realization`s and delivery`s time do not include Saturdays, Sundays and Holidays.

Can I check the contents of parcel before I pay to courrier?
Parcels are delivered by an independent courrier company and courriers have the right to refuse possibility of opening parcel before paying. Their duty is exclusively delivering parcel in intact conditions from sender to recipient. But You can at courrier`s presence open the parcel, after paying the amount and signing the receipt of receiving parcel. In case of finding any damages, the courrier prepares a protocole of divergence which is the base of later complaint. It has never been that a Client has received another product than he ordered.

Parcel`s security
We guarantee 100% delivery`s security of ordered products. Every product sent by us is insured on its full value. If, because of damaging or not original pack of parcel delivered, You doubt about its contents - refuse to take it. Inform us about it and we will immediately send You the second parcel with the same contents.

How should we behave when we receive a damaged parcel?
All parcels in our store are packed and checked by 2 persons who control each other. Then parcel is being sticked by company`s tape and it`s the plug of parcel. If you receive a parcel with significant damage of tape (plug) and the package was spoiled, what would indicate that somebody has intervened into the contents, please refuse the reception of the parcel. We would like You to inform us about this. The next parcel will be sent as soon as possible. But there weren`t such situations with damaged or incomlete parcels.

How do I know when I will receive parcel?
The information about sending parcel from our store will be sent to You by email.

I would like a confirmation from you, that you guarantee the possibility of returning the parcel when it is damaged or incomplete.
If, after receiving the parcel, You would see that product has factory defects, or is damaged, then immediately after reporting this fact to us, we will take it back and will deliver a new one.
If the product doesn`t fulfill Your expectations in accordance with law from 2nd March 2002, about the protection of consument`s rights, You can resign within lOdays from the date of receiving parcel. It is possible only when the product wasn`t used, the software wasn`t copied and the product wasn`t damaged in any way. In this case You should send back the implement to us and we will return its value on an account given by You.

I haven`t received a producent`s warranty card, I have got only card given by webshop MebleNet.pl, where do I have to send back damaged product?
If certain product didn`t have the producent`s warranty card, then with the commodity we give warranty card of service MebleNet.pl. In this case the damaged product should be delivered to our company`s address.
You can do it on Your own, or by means of any courrier`s company. The damaged product will be sent on your cost and the repaired on our.

I can`t see some objects on shop`s webside
The webside needs to install FlashPlayer. You can get on this link to install it here